Get Your Teach On logo
Get Your Teach On logo

All articles

GYTO Collective

What is your shipping policy?

Estimated shipping delivery times:. Your order will be sent out on average within one week of ordering. Please note that the above times are based on after your order has shipped. For domestic orders, this means a total time of 7-10 business days (on

Do you offer international shipping?

Yes! Please allow 2-3 weeks for delivery from the time the order ships. International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and siz

My order never arrived. Help!

If your order didn't end up arriving, be sure to let us know!. First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct addr

I received the wrong product. Can you help?

Oh no! Please contact us at [email protected] and include your order number. We will work to get it corrected as quickly as possible.

My product arrived damaged. What can you do?

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within seven days of receiving the item!. Click the contact button or email us at [email protected].

I received the wrong size. Can you help?

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out. Click

What is your refund policy?

GYTO COLLECTIVE MERCH SHOP. We are unable to accept returns for any reason other than a damaged item. Please review the size charts and/or sizing information listed on each item to ensure you are purchasing the correct size prior to placing your orde

I forgot to enter a coupon code.

Our team strives to ship orders as quickly as possible. Because of this, we're unable to modify an order after it's been placed, which means we are unable to add the coupon code to your order.

Do you offer free shipping?

Yes! We offer free domestic shipping on orders over $75 periodically throughout the year. If you see that free shipping is currently offered while checking out, we highly suggest completing your order right away! If the free shipping promotion ends,

Where is the next conference?

We have conferences throughout the year in a variety of locations - making it super convenient for you to attend!. Click here to find out where our next conference will take place!

What size should I order?

Our products run true to size, unless specifically indicated in the product description. For example, a product that is oversized will say "oversized" in the product description. We also try to include the size the model is wearing in the photograph